User Terms & Conditions

October 7, 2019

BlackBird User Terms & Conditions

The following terms and conditions are intended to serve as guidelines for the safety of the users and flight crew aboard a flight. In the event that a user violates these terms and conditions, BlackBird reserves the right to remove such user from the Platform.

1) User Requirements While Traveling on Aircraft

a)    General

i)  Users 18 years and older need to have a current U.S. federal or state issued photo ID (e.g., drivers license, passport, military ID).  Minors (14-18) traveling alone need identification as well (e.g., drivers license, passport, school ID, a birth certificate, social security card).

ii) Users may not transport illegal drugs, as defined by the U.S. Federal Government.

iii) Users may not be intoxicated or under the influence of drugs and alcohol during the flight.

iv) In accordance with 14 CFR §91.11, users may not interfere with the duties of the flight crew, or pose as a safety hazard before, during, or after a flight.

v) Smoking during the flight is not allowed.

vi) For safety and security, users may be subject to search of their persons or personal items.

vii) Users and baggage must not exceed the load requirements of the aircraft.

b)    Seats, Seat belts/Shoulder Harness

i)  In accordance with 14 CFR §91.107, all users are required to sit in an approved seat with a seat belt/shoulder harness properly secured during taxi, take-off, and landing. The size and length of seatbelts will vary between aircraft, and users requiring a seatbelt extension must provide their own.

c)    Infants and Children

i) General

(1)   Children over the age of 2 must occupy their own seat or be properly secured in an FAA approved child restraint device; parents and guardians are responsible for properly securing the child and ensuring the child meets the weight requirements.

2)   The following details the FAA requirements for an approved child restraint device: 

(a)   Seats manufactured to U.S. standards between January 1, 1981, and February 25, 1985, must bear the label: “This child restraint system conforms to all applicable Federal motor vehicle safety standards”;

(b)   Seats manufactured to U.S. standards on or after February 26, 1985, must bear two labels:

(i) “This child restraint system conforms to all applicable Federal motor vehicle safety standards”; and


(c)   Seats that are not labeled as required above must be marked or labeled with the following information:

(i) The seat was manufactured under the standards of the United Nations; 

(ii) The seat has the approval by a foreign government;

(d)   CARES restraint device; and

(e)   Booster seats, vests, harnesses, and restraints such as baby carriers and baby slings/wraps are not approved child restraint devices.

(3)   Children occupying an approved child restraint device must sit in a forward-facing seat during taxi, takeoff, and landing.

(4)   Children under 18 may travel unaccompanied without a parent or guardian provided they have written permission of custodial parent and/or meet the applicable Third-Party Operator’s requirements.

ii) Infants and Children 0-2

(1) Infants and children 0-2 need to be authorized to fly by the pilot in command. Once approved:

(a) Newborns under 7 days old require a letter from their physician authorizing their travel;

(b)   Infants, between the ages of 0-2, may be carried on the lap of a parent or guardian or occupy an FAA approved child restraint device; and

(c)   Infants, between the ages of 0-2 are required to have proper ear protection during flight.

d)    Users with Disabilities

i) Children under the age of 18 and over 40lbs may utilize an approved restraint device provided the device properly fits in the aircraft.

 ii) Medical oxygen tanks are not allowed for transport.

iii) Users may transport and operate an approved portable oxygen concentrator (POC) conforming to the acceptance criteria in 14 CFR §121.574(e)(1); POC must be properly stowed for taxi, take-off, and landing.

 iv) Users may transport and operate medical devices such as personal ventilators, respirators, continuous positive airway pressure machine (CPAP), and bilevel positive airway pressure machine (BiPap).

v) Users with disabilities requiring special assistance not included in this section, including wheelchair accommodations, are required to notify BlackBird at least 48 hours prior to travel. BlackBird will coordinate with aircraft providers to make every effort to accommodate special needs including determining:

(a)   whether the size and weight limitations of the aircraft will present potential safety hazards to the user with the disability; and

(b)   whether a disability may present a safety hazard to the aircraft, crew, and/or other users.

 vi) Users traveling with service animals should notify BlackBird at least 48 hours in advance to ensure the animal’s weight and size can be physically accommodated on the aircraft.

(a)   A service animal, as defined by the U.S. Department of Justice (DOJ) is a dog that is individually trained to do work or perform tasks for a person with a disability.

2)    Baggage

a)    General

 i) Users agree to follow weight restrictions and carry-on baggage requirements.

ii) Oversized baggage (e.g., musical instruments, skis, sports equipment etc) will need to be approved prior to flight.

iii) Pilots may limit extra baggage and weight not confirmed with BlackBird prior to departure when it poses a safety risk.

iv) BlackBird is not responsible for loss or damage to baggage and personal belongings.

b)    Firearms and Weapons

i) Users are not allowed to carry or have on their person items that are considered weapons, including without limitation firearms, knives, box cutters, and mace/pepper spray.

ii) Firearms and ammunition must be declared 48 hours prior to flight and accepted for travel by the pilot in command. Once approved, unloaded firearms and ammunition may be carried separately, in individually locked ammunition container(s), in accordance with HR218/LEOSA.

c)    Hazardous Materials

 i) Users may not transport hazardous materials. This includes all classes of hazmat (class 1 - 9):

(1)   Explosives, Gases, Flammable and Combustible Liquids, Flammable Solids, Oxidizing Substances, Organic Peroxides, Toxic Substances and Infectious Substances, Radioactive Materials, Corrosives, Miscellaneous Hazardous Materials.

(2)   User Guidance from FAA

d)    Pets

i) Pets (dogs and cats) will be accepted on a case-by-case basis, subject to pilot and aircraft provider approval.

ii) During flight, pets need to be under the user’s control in a pet carrier and/or properly restrained on the floor of the aircraft.

iii) Users will be responsible for ensuring pets (1) do not pose a threat to other users, flight crew, or the operation of the aircraft and (2) are current and up-to-date on vaccines.

3)    Ground Transportation

  1. The user is responsible for all ground transportation associated with original travel departure and arrival locations.
  2. Without limiting the above, ground transportation to new departure and/or arrival locations may be provided if there are unanticipated changes to the original departure and arrival locations beyond the control of user.

4)    Refusal to Transport

a) Users who violate these terms and conditions and/or present as a safety or security hazard to themselves, other users, flight crew, or the aircraft, may be refused transportation by users who are the operator of a flight, or the pilot in command. This includes, but is not limited to:

 i) persons with a communicable disease or infection;

ii) persons who refuse to comply with requirements and crew instructions; and

iii) persons with a disability, traveling without an attendant, who

(1)   are mentally unable to comprehend and respond to safety instructions;

(2)   have a severe mobility impairment making them unable to assist themselves in evacuating in an emergency; or

(3)   have severe hearing and vision impairments and cannot communicate with crew.